Darlac, one of the UK's leading suppliers of quality, value-for-money garden tools, is a third generation family business that has been offering a range of superb horticultural equipment for almost half a century. Specialising in unusual and lightweight tools for almost half a century. Specialising in unusual and lightweight tools for easy gardening, many of our products are designed to be extra light and incorporate extending handles for greater reach. Over the years they have achieved numerous Best Buy and Best Value for Money awards from independent product tests in popular gardening publications and the national press. If you are new to Darlac, we think you will be pleasantly surprised at the level of service and attention to detail they offer. You will find many innovative products in our extensive range; as well as tried and trusted favourites. Our service to you, as always, is the best possible, nothing less will do.
Every Darlac garden tool is thoughtfully designed for maximum quality at a sensible price. We are happy to offer a limited lifetime guarantee against original defect in workmanship or materials. In the unlikely event that you encounter a problem covered by the guarantee, return the product and subject to inspection we will repair or replace it.
UK Standard Default service will be: Royal Mail 48hr / 2nd Class is a economical reliable service which we use as the default service for all online sales apart from plants. For plants and items requiring a `next day` service: Royal Mail : 24hr / 1st Class is a fast and economical service that usually arrives next day (over 95% delivered on time). It is very similar to 'First Class Post'. One of the advantages of Royal Mail is that the postman has local knowledge, and will not leave the box at the wrong address. They will often know where items can be left safely. Courier Delivery. Our Monday-Friday courier service covers the whole of the UK. This is mostly a tracked service depending on the courier used. Courier service providers include ParcelForce, DPD, DHL and Yodel depending on the requirements.
Returns. Faulty Goods, we are happy for you to return any faulty product within 12 months of the purchase date, it however must have its original receipt and we will give a full refund or replacement. We are unable to cover the cost of the return, any postage costs for unwanted products will be at a cost to the consumer. If goods are deemed faulty this cost will be repaid in the form of a credit. For full details of our returns policy please see Returns Information via our Home Page