Delivery Information

Delivery Information

An explanation of our delivery methods

FREE UK Standard Delivery (if indicated)

Some of our items we are able to offer with Free UK Standard delivery, this is dispatched using Royal Mail 2nd Class Post so you can expect delivery within 2-3 working days of dispatch. Cut-Off Time for orders placed is 3pm for dispatch that working day, orders placed after 3pm will be dispatched the next working day (Monday-Friday inclusive). To offer this delivery service we try to keep costs down which means you may well receive multiple items packaged separately, but don't forget you can order as many of these items as you like and it wont cost you a penny for delivery!

Royal Mail UK Standard / Courier Delivery (if indicated)

Other items in the Online Shop are sent via Royal Mail 2nd Class Post or courier at a cost of £5.95. You can order up to 10 qualifying items, all for just £5.95 delivery so use this to stock up, or try something new! Orders received prior to 3pm are dispatched the same working day (Monday to Friday inclusive) and orders received after 3pm will be dispatched the next working day.

Bulky Items, from the Garden Centre Section

These items, such as Compost, Pots and Planters, Waterbutts we dont send out via the standard methods, mainly due to cost and we dont have the manpower or transport to deliver out of our area! So these items remain on an 'Enquire by Email' basis - we are able to palletise and send whatever you would like and arrange for a Pallet network to deliver however costs vary upwards of £30.00 so its always best to contact us. It is possible though, we have delivered pots to Edinburgh in the past so dont be afraid if its something you really want....!

Drop Ship by Supplier: Some of the products we sell are big and bulky, luckily for us our suppliers offer a home delivery service on these products, direct from them the manufacturer. So the good are handled less and delivered on a vehicle suitable for the type of product, where we have listed products 'Drop Ship by Supplier' these products have the delivery cost already built in, so there's no extra cost, the price you see is the price you pay, right to your door* Please provide as much detail as you can during checkout such as your mobile phone number, email address and any details of potential obstructions.

*Deliveries to kerbside only in most cases.

Collection In Store

Most of our products are available Collection in Store from our store in Minehead, West Somerset - the only exceptions are some of the Zest, Bowland Stone and Kelkay products that we don't keep in stock and that are shipped to you direct. At the moment we don't have a 'Click and Collect' service so simply come in and collect your items, give us a call to reserve the items so we can put them back for you, or do the same using the 'Enquire by Email' button explaining what you would like to collect and when and we will make sure your collection runs smoothly from there. Ensure you give us your contact details so we can contact you if we need to.

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